Sunday, July 13, 2008

Invest In Your Employees

There’s a lot of misinformation and just plain bad advice out there when it comes to organic and other sustainable options. And it might even be coming from your garden center, said Suzanne Wainwright-Evans, of Buglady Consulting.

“It’s really important to know what your employees are saying,” she said, pointing out she’s heard of staff recommending homemade pest control cocktails including ingredients like dish soap, or even bleach.

“Employee training is critical,” Wainwright-Evans said. “If they can help your customers be successful with environmentally friendly solutions, they’ll come back and buy the same things again. You’ll get a great return on your investment.”

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